If you run a business, you will understand the threat posed by shoplifters. Every year, a lot of money is lost by Australian retailers who are targeted by thieves who wish to steal goods from their stores. However, there are steps you can take to protect your staff and your business from the threats posed by those who wish to steal from your company. Below is a guide which will help you to improve the security profile of your retail business.
Install CCTV and train employees in how to use it
If you don't already have CCTV installed in your store, now is the time to get it. The presence of CCTV cameras can act as a deterrent which puts people off from attacking your store. If someone does decide to shoplift or steal from the cash register, high-definition CCTV cameras can provide valuable evidence to the police and can often play a key role in securing an arrest and conviction. However, it is no good installing the CCTV, if your staff don't know how to use it. You should train all staff on how to operate the cameras and how to access the different screens which show different areas of the shop.
Train employees so they can recognise people acting suspiciously
When someone is about to commit a crime, their behaviour will change. For example, the person may look around them a lot more than usual to check the location of different shop staff or to check that their planned escape route is clear. They may bend down low in order to try to dodge CCTV or being seen by a staff member. Before a crime is committed, a would-be-thief may visit the store several times without purchasing anything in order to carry out recon. If your staff can learn to recognise when something doesn't look right, they will be able to take action which helps to disrupt the crime. For example, they could use a radio to warn a security operative at the door to be ready to intercept the person. Or they could approach and ask the person if they are OK or if they would like some help. Doing so will often spook a would-be-thief, causing them to leave empty-handed.
If you would like further advice on how you can protect your business from the threat posed by shoplifters, you should contact a security consultant today for more information.